PRIVACY POLICY

Information We Collect

Visitor Analytics

For general website visitors, we collect standard aggregate analytics data including:

• Pages visited and time spent on our website
• Device type, browser, and operating system
• General geographic location (city/state level)
• Referral source (how you found our website)

This information is collected anonymously and cannot be used to identify individual users. We use this data to improve our website experience and understand how our content is used.

Customer Information

When you sign up for our coaching services or contact us directly, we collect and store:

• Name and contact information (email, phone number)
• Fitness goals and athletic background
• Training preferences and scheduling information
• Progress tracking data and workout feedback
• Communication history related to your coaching program

Payment Processing

All credit card and payment processing is handled securely by Stripe, a PCI-compliant payment processor. Move Fly Soar does not store, process, or have access to your complete credit card information. We only receive confirmation of successful payments and basic transaction details necessary for providing our services.

How We Use Your Information

We use collected information to:

• Provide personalized coaching and training programs
• Communicate about your progress, schedules, and program updates
• Process payments and manage your account
• Improve our services based on feedback and usage patterns
• Send important updates about our services (you can opt out anytime)

SMS/Text Messaging

When you enroll with our coaching services, you have the option to opt-in to receive coaching communications via SMS text messaging. This consent is entirely optional and provided through a checkbox during enrollment. If you do not opt-in, you will not receive any SMS messages from us.

Our coaches use SMS for conversational text messaging to provide coaching support, discuss your progress, coordinate schedules, and answer questions related to your training program.

Your mobile information and text messaging consent will never be shared with third parties or affiliates for marketing or promotional purposes. We treat your phone number and SMS preferences with the same care as all your other personal information.

Message frequency may vary. Message and data rates may apply based on your mobile carrier plan. You may opt out of SMS communications at any time by replying STOP to any message or by contacting us directly. You may also reply HELP for assistance at any time.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share limited information only in these specific circumstances:

• With Stripe for payment processing (as described above)
• When required by law or to protect our legal rights
• With your explicit consent for specific purposes

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Secure server infrastructure with encryption
• Limited access to personal information by authorized personnel only
• Regular security updates and monitoring

Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your personal information
• Opt out of non-essential communications
• Export your data in a portable format

Cookies and Tracking

We use minimal cookies and tracking technologies to:

• Maintain your login session
• Remember your preferences
• Collect anonymous usage analytics

You can control cookie settings through your browser preferences.

Contact Information

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the “last modified” date. Your continued use of our services after any changes constitutes acceptance of the updated policy.