PRIVACY POLICY
Last updated: 8/29/2025
Information We Collect
Visitor Analytics
For general website visitors, we collect standard aggregate analytics data including:
- Pages visited and time spent on our website
- Device type, browser, and operating system
- General geographic location (city/state level)
- Referral source (how you found our website)
This information is collected anonymously and cannot be used to identify individual users. We use this data to improve our website experience and understand how our content is used.
Customer Information
When you sign up for our coaching services or contact us directly, we collect and store:
- Name and contact information (email, phone number)
- Fitness goals and athletic background
- Training preferences and scheduling information
- Progress tracking data and workout feedback
- Communication history related to your coaching program
Payment Processing
All credit card and payment processing is handled securely by Stripe, a PCI-compliant payment processor. Move Fly Soar does not store, process, or have access to your complete credit card information. We only receive confirmation of successful payments and basic transaction details necessary for providing our services.
How We Use Your Information
We use collected information to:
- Provide personalized coaching and training programs
- Communicate about your progress, schedules, and program updates
- Process payments and manage your account
- Improve our services based on feedback and usage patterns
- Send important updates about our services (you can opt out anytime)
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share limited information only in these specific circumstances:
- With Stripe for payment processing (as described above)
- When required by law or to protect our legal rights
- With your explicit consent for specific purposes
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Secure server infrastructure with encryption
- Limited access to personal information by authorized personnel only
- Regular security updates and monitoring
Your Rights
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate information
- Request deletion of your personal information
- Opt out of non-essential communications
- Export your data in a portable format
Cookies and Tracking
We use minimal cookies and tracking technologies to:
- Maintain your login session
- Remember your preferences
- Collect anonymous usage analytics
You can control cookie settings through your browser preferences.
Contact Information
For questions about this privacy policy or to exercise your privacy rights, contact us at:
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the “last modified” date. Your continued use of our services after any changes constitutes acceptance of the updated policy.